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The Department of Health and Social Care have identified a new cohort of patients with an increased risk from COVID-19.

A new data-driven risk assessment called COVID-19 Population Risk Assessment has been developed to help identify people who may be at high risk from COVID-19. As a precautionary measure these patients will be added to the Shielded Patient List to enable them to be prioritised for vaccination (offered vaccines at the top of Cohort 6) and to provide them with additional advice and support.

Patients will be advised to follow Government guidance for those who are high risk which currently includes shielding as a precaution.

If you receive a letter it means that you have been identified by the Department of Health and Social Care and NHS Digital as being of similar risk to a clinically extremely vulnerable patient. You will be offered priority COVID-19 vaccination and will give details of the support available and additional shielding advice to those who are clinically extremely vulnerable. The letter will state that by adding people to the Shielded Patient List is the easiest way to ensure earlier vaccination and will emphasise that following shielding advise is voluntary.



If you are over 70 years old, a patient at our practice, and haven't yet heard from us, please now contact us to arrange your appointment. If you have received a text message invitation, you can book through this.  If you have received an invitation letter from the NHS, you also have to option to contact the phone number and arrange vaccination at one of the mass vaccination centres such as the Grafton Centre or Stevenage.


We look forward to seeing you soon for your vaccination!


UPDATE 26.01.2021

All NHS services are under severe pressure at the moment, as we look after increasing numbers of patients who are sick with covid-19 in the community, and other deteriorating conditions too.

We are also delivering the huge and vitally important covid-19 vaccination programme. Please do not contact us unless you are one of the patients above regarding a vaccine, we will contact you.


So that we can focus on these really important issues, we will understandably be prioritising urgent care. 

This means that when you contact us, we may have an initial conversation with you to understand how urgent your health needs are. 


If you have an issue that is not urgent, you may to wait longer than usual until your problem or concern can be dealt with. You may be asked to rebook at a later date, or at a safer time (e.g. attending for a non-urgent blood test).


Do please make sure that you continue to get in touch with us if you need to. This is particularly important if: 

  • your problem is genuinely urgent
  • you have a long term condition that is getting worse
  • you are worried about symptoms that might indicate cancer


Please also remember you can call NHS 111 for urgent concerns, and 999 for serious emergencies.  Your local pharmacist can also help with minor complaints too.


For adults with mental health problems including depression and anxiety, you can refer yourself directly to the local wellbeing service, via 0300 300 0055.

If you’re experiencing a mental health crisis, call the First Response Service by calling 111 and select option 2 (in Wisbech call 111, select option 1 and ask to be put through to the First Response Service).


A local CCG has produced an excellent childhood illnesses leaflet free to download here, full of advice and information for parents and carers of young children:


The Cambridgeshire County Council has a range of support and information to help in times of urgent need: telephone 0345 045 5202 8am-6pm weekdays 9am-1pm Saturdays. Outside office hours if someone is in danger telephone 01733 234724. In an emergency, call 999. Also see


Thank you very much for helping us all manage under these very difficult circumstances.


Royston vs Coronavirus

The Royston vs Coronavirus support group has re-opened.  They can provide vulnerable people in the community with extra help following the latest government restrictions.  Volunteers are on hand to help those in need and if you feel you need the support of the Royston vs Coronavirus team, there are various ways to contact them.


call:  01763 259203 or 07973 853065


or search: 'Royston vs Coronavirus' on Facebook


This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see the General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)


It is now compulsory to wear face coverings on public transport and in hospitals in England.

The Health Centre Practice would like to follow suit and urge patients to provide and wear their own face coverings in the surgery while continuing to follow social distancing guidelines and hand washing.

Face coverings should not be used by children under the age of 3, disabled patients and those with breathing difficulties who may find it difficult to manage them correctly.

Thank you


Need a general practice appointment about something other than coronavirus?

Here's what to do:

  • Contact the practice, either online, by an app or by phone
  • You will be assessed and as far as possible you will receive advice or care online or over the phone
  • If a face-to-face appointment is necessary, you will be advised on what to do


Please contact reception on 01763 242981 if you would like to receive a phone call.



Please note we will not provide a medical certificate for patients requiring self-isolation for coronavirus. Please use the request for a medical certificate below.

Request for a Medical Certificate

Advice for parents if child becomes unwell

Please click here for advice if your child is unwell during the current Coronavirus pandemic.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website